Water and wastewater treatment facilities rely on many different assets to operate efficiently and reliably. The most important asset a facility has is its people. While cutting-edge technology and tools can give facilities competitive advantage, facilities would not be able to operate without people.

COVID-19 has forced facilities to drastically reduce their budgets and many facilities have chosen to cut trainings for their employees. While trainings may not seem to have a direct impact on short-term projects, they have a significant impact on the long-term development of employees.

This week, Pinnacle’s Teddy Huerta sat down with one of Pinnacle’s leading reliability experts, Ralph Stevens, to discuss the importance of employee and trainings and continuing education during the COVID pandemic.

Stevens is a principal reliability consultant at Pinnacle and has over 35 years of experience in the water and wastewater industry. He has worked with a variety of metropolitan areas to train and educate their employees on their reliability and safety best practices and is a Certified Maintenance and Reliability Professional (CMRP). Stevens is also one of only 20 Certified Asset Management Assessors (CAMA) in the U.S., which allows him to be an auditor of asset management systems.

Based on your experience, how have you seen facilities succeed in their asset performance management programs despite the challenges created by COVID?

Facilities that have successful asset performance management programs utilize their CMMS functionality. Typically, facilities only use about 10-20% of their CMMS capabilities when they should be utilizing at least 50% to 60%. Additionally, successful programs are ISO 55000 compliant, which ensures that the facility’s processes, people, and technology are rooted in industry best practices and prioritize safety.

What strategies should facilities focus on to maintain a culture of safety during COVID-19?

People are a facility’s biggest assets. One of the first items usually cut by facilities under significant financial strain is employee trainings, which can have negative long-term effects for both the employees and the facility. Since employees must complete OSHA’s lock out tag out, electrical safety, fall prevention, and confined space trainings, Pinnacle has created an “OSHA 10” program that condenses the required OSHA trainings with other trainings in a single, 10-hour training. These trainings are customized based on the needs of a facility and can help facilities leverage required trainings to fit the needs of their facility.

For more information on how you can overcome challenges regarding training at your facility and get answers to questions like these, listen to the entire discussion by watching the recording below.

Watch the Full Recording

For more information on how how your facility can overcome challenges caused by COVID-19,
watch the full event recording here.

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