Making the World Reliable, One Customer at a Time

We do this by helping complex process facilities such as refineries, chemical plants, mining facilities, and water treatment plants use their data to make confident and strategic reliability decisions. Our data-driven reliability framework, harnesses the power of traditionally siloed data and multiple reliability models to make sure facilities are not only collecting data but collecting the RIGHT data. We believe being the intersection of reliability, data management and science, and industrial facilities is crucial to truly bringing differentiated and full solution value to our industrial customers.

We believe that data is the key to a healthy program from start to finish. The key to improvement is having the correct data and knowing when to leverage it. Our framework utilizes multiple models that combine traditional reliability methods with data science and engineering to breakdown silos in data and create better insights. We pride ourselves on working with the most asset complex companies in the world and being able to bring a breadth and depth of expertise and horsepower to them that makes a true impact in their business.

We Help Industrial Leaders Get to Predictable Reliability with Focused Spend

Reliability Engineering | Industrial Domain Expertise | Data Science | Technology

Dedicated Research and Development and Ventures Divisions advancing industrial reliability and data science

Implemented reliability programs for: 2MM+ Assets, 200+ Companies, 30+ countries, and 8+ Industries

700+ employees with over 50% embedded in customer sites across the globe

Fulltime technology division building most powerful reliability in the industry

Our Story

How We’re Different

We believe there is power in focus. While some companies have just one focus, we believe being the intersection of reliability, data management and science, and industrial facilities is crucial to truly bringing differentiated and full solution value to our industrial customers. While some firms focus on supplying technology, we believe that technology is only a means to an end. Industrial facilities need technology working properly, implemented with the right data, and properly in the hands of their people. We pride ourselves on working with the most asset complex companies in the world and being able to bring a breadth and depth of expertise and horsepower to them that makes a true impact in their business. 

Who We Are

At Pinnacle, we are explorers and are constantly working to discover newer and better ways to improve both our operations and our customers’ operations. We have daring ideas and continue to push the envelope to redefine what reliability means for the industry. Our main measure of success is based on how much value we deliver to our customers to ensure that they can quantify the impact that operating more reliably has on their facility. Innovation is at the heart of our values of excellence, impact, and growth, helping us carry out our vision of making the world reliable.

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Excellence

To continue to be trailblazers in the reliability space, we must realize excellence. It is because we strive for excellence that our vision is to make the world reliable, one customer at a time.

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Impact

Service is at the heart of what we do, and we want our service to leave a lasting, positive mark on everyone we interact with. The reason we drive excellence and why we prioritize growth is so we can make an impact.

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Growth

Our team is always looking for ways to better serve our customers. Because growth is a part of our culture, we use what we learn from data to help others make better reliability decisions.

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Innovation

We explore daring ideas, innovate new solutions, and make those innovations realities for the world. Innovation is at the core of all our values - impact, excellence, and growth.

Meet Our Leadership

Our Leadership Team is responsible for the strategic direction of Pinnacle. Together, they are dedicated to equipping our team so that we can enable our customers to be more reliable.

Organizations We’re Involved in

Ready to see how data-driven reliability will impact your facility?