Our vision is to make the world reliable.

We do this by helping complex process facilities such as refineries, chemical plants, mining facilities, and water treatment plants use their data to make better reliability decisions.

Who We Are

At Pinnacle, we are explorers and are constantly working to discover newer and better ways to improve both our operations and our customers’ operations. We have daring ideas and continue to push the envelope to redefine what reliability means for the industry. Our main measure of success is based on how much value we deliver to our customers to ensure that they can quantify the impact that operating more reliably has on their facility. Innovation is at the heart of our values of excellence, impact, and growth, helping us carry out our vision of making the world reliable.

null

Excellence

To continue to be trailblazers in the reliability space, we must realize excellence. It is because we strive for excellence that our vision is to make the world reliable, one customer at a time.

null

Impact

Service is at the heart of what we do, and we want our service to leave a lasting, positive mark on everyone we interact with. The reason we drive excellence and why we prioritize growth is so we can make an impact.

null

Growth

Our team is always looking for ways to better serve our customers. Because growth is a part of our culture, we use what we learn from data to help others make better reliability decisions.

null

Innovation

We explore daring ideas, innovate new solutions, and make those innovations realities for the world. Innovation is at the core of all our values - impact, excellence, and growth.

Our Story

How We’re Different

We believe there is power in focus. While some companies have just one focus, we believe being the intersection of reliability, data management and science, and industrial facilities is crucial to truly bringing differentiated and full solution value to our industrial customers. While some firms focus on supplying technology, we believe that technology is only a means to an end. Industrial facilities need technology working properly, implemented with the right data, and properly in the hands of their people. We pride ourselves on working with the most asset complex companies in the world and being able to bring a breadth and depth of expertise and horsepower to them that makes a true impact in their business. 

How We’re Different

We believe there is power in focus. While some companies have just one focus, we believe being the intersection of reliability, data management and science, and industrial facilities is crucial to truly bringing differentiated and full solution value to our industrial customers. While some firms focus on supplying technology, we believe that technology is only a means to an end. Industrial facilities need technology working properly, implemented with the right data, and properly in the hands of their people. We pride ourselves on working with the most asset complex companies in the world and being able to bring a breadth and depth of expertise and horsepower to them that makes a true impact in their business. 

Making the World Reliable One Customer at a Time

We are the largest reliability analytics firm in the world, with Reliability Data Analysts, Project Management Professionals, Subject Matter Experts and a Ventures business unit focused on accelerating reliability every day

2,000,000+

equipment impacted

700+ Employees

with over 50% embedded in customer sites discovering new ways to make data driven decisions

30+ Countries

with 5 offices around the world

Our Leadership

Ryan Sitton

Chief Executive Officer

Jeff Krimmel

Chief Strategy Officer

Mauricio Olivares

Chief Operating Officer

Milea Cosby

VP, People & Performance

Barrett Cousins

President, Technology

Nathanael Ince

VP, Business Development

Lynne Kaley

VP, Research & Development

John Christopher

VP, Process & Systems

Organizations We’re Involved in