Making the
World Reliable
We do this by helping complex process facilities such as refineries, chemical plants, mining facilities, and water treatment plants use their data to make confident and strategic reliability decisions.
We Help Industrial Leaders Use Data to Drive Reliability for Less
Who We Are
At Pinnacle, we are explorers and are constantly working to discover newer and better ways to improve both our operations and our customers’ operations. We have daring ideas and continue to push the envelope to redefine what reliability means for the industry. Our main measure of success is based on how much value we deliver to our customers to ensure that they can quantify the impact that operating more reliably has on their facility. Innovation is at the heart of our values of excellence, impact, and growth, helping us carry out our vision of making the world reliable.
Excellence
To continue to be trailblazers in the reliability space, we must realize excellence. It is because we strive for excellence that our vision is to make the world reliable, one customer at a time.
Impact
Service is at the heart of what we do, and we want our service to leave a lasting, positive mark on everyone we interact with. The reason we drive excellence and why we prioritize growth is so we can make an impact.
Growth
Our team is always looking for ways to better serve our customers. Because growth is a part of our culture, we use what we learn from data to help others make better reliability decisions.
We Are Making the World Reliable
$20MM+
Invested in R&D and Ventures, focused on industrial reliability and data science
2MM+
Assets implemented and analyzed for reliability and integrity programs
500+
Employees dedicated to improving reliability, with 50% embedded in customer sites
20+
Reliability software packages implemented to enable data-driven decisions
Join us as we make
the world reliable
We’re committed to finding new ways to build our team of people who make it possible.
Organizations We're Involved In
Our Story
2006
Pinnacle was founded
Ryan and Jennifer Sitton founded Pinnacle (Pinnacle Asset Integrity Services at the time) with a mission to change the world. To help address the challenges facilities faced while satisfying the Process Safety Management (PSM) Mechanical Integrity regulation, we set out to better manage inspection data and build risk models per the Risk-Based Inspection (RBI) approach that drove more sophisticated inspection plans.
2011
We added a field services division
As we expanded, customers began to ask for support in executing the inspection plans we were building. This led to the creation of our inspection field services division, which enabled our teams to gather data directly from the field and feed that data into the mechanical integrity programs that were being built. As a result, we were able to explore better ways to increase compliance, reduce risk, and optimize spend.
2015
We acquired Advanced Reliability Technologies
We acquired Advanced Reliability Technologies and became Pinnacle Advanced Reliability Technologies (PinnacleART). ART’s expertise focused on helping facilities prevent downtime and optimize maintenance spend through data organization and analysis. This joining of forces allowed us to further expand its presence in the asset reliability space and establish our vision of making the world reliable, one customer at a time.
2019
We expanded our global footprint with a Rotterdam office
We opened our first international office in Rotterdam, the Netherlands in order to accommodate our rapid growth and expand our global footprint. The Rotterdam office supports existing project teams onsite at client facilities in the area as well as expands our ability to serve new clients in the area. With the addition of this office, Pinnacle now has 4 global offices, including offices in Pasadena, TX; Chicago, IL; and Sacramento, CA.
2020
We rebranded to Pinnacle, focused on Data-Driven Reliability
We know that reliability is a critical part of an overall strategy for companies with industrial assets and how fundamental data is to industrial reliability. Now, more than ever, customers are challenged with making difficult decisions in the face of very large amounts of data. We have a unique ability to help our customers better leverage their data through better models to make better decisions. Because of this, Pinnacle is focused on data-driven reliability, helping facilities make smarter reliability decisions based on data, resulting in reduced risk and spend.
2021
We acquired Trinity Bridge to help us drive the next revolutionary advancements
We acquired Houston-based Trinity Bridge, LLC, a consulting company specializing in Risk-Based Inspection programs primarily for the refining and petrochemical industries, in order to strengthen our focus on data-driven reliability. Together, we are creating the next generation of reliability solutions for the industry and bringing a great team of people together to accelerate these advancements.