Our team is focused on delivering impactful value by driving excellence.

Our operations team, made up of reliability data analysts, technical specialists, field service personnel, and data scientists, cohesively work together to provide unparalleled results to our customers. When you work with Pinnacle, you can be confident that you’ll have a team of dedicated subject matter experts that will work tirelessly to provide value. Our network of reliability experts will equip you and your team with the tools and strategies you need to make smart, strategic reliability decisions for your facility.

Global Reach

With offices in Pasadena, TX; Chicago, IL; Sacramento, CA; Rotterdam, The Netherlands; and Muscat, Oman; our team is structured to serve our customers in the best possible way. One of our objectives with each of our projects is to have an onsite personnel presence to better manage interfacing between the home office and customers’ facilities and ensure project success. Our Pasadena, TX office is our main base of operations – housing project teams, our Technology and Research & Development groups, and subject matter experts.

Meet Some of Our Team

See how we’re living our vision of making the world reliable through our values of making an impact, delivering excellence, and prioritizing growth, and discovering innovations for the industry with Quantitative Reliability Optimization.

Serving Our Customers to Make the World Reliable

Our operations are focused on the customer. That’s why each customer is assigned a partner that manages their entire experience on each project, from sales to kickoff meetings and status updates to relationship management.

Greg Alvarado


Kevin Birkby


Lewis Makin


Michael Wallace


Milea Cosby



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