Operations

Company
What We Do
- Data-Driven Reliability
  - What is Data-Driven Reliability?
    Pinnacle’s unique framework for reliability performance improvement that allows you to connect data to business decisions.
    Learn More
  - Data Collection
  - Data Organization
  - Intelligence
  - Strategic Decisions
- Ensuring Success Across All Reliability Focus Areas
  - Ensuring Success Across All Reliability Focus Areas
    Learn how Pinnacle can help you manage your daily activities to ensure success across your reliability focus areas.
  - Data-Driven Greenfield
  - Data-Driven Mechanical Integrity
  - Data-Driven Operations & Maintenance
  - Data-Driven Asset Reliability
- Making Reliability Technology Work
  - Making Reliability Technology Work
    Learn how Pinnacle enables you with the technology that best fits your goals and needs.
  - Technology Partners
  - Newton™
- Quantitative Reliability Optimization (QRO)
  - What is Quantitative Reliability Optimization (QRO)?
    QRO is an evolution in reliability modeling that combines the best traditional methods, data science, and subject matter expertise to help you make confident business decisions.
  - Quantitative Reliability Optimization (QRO)
Industries
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Contact

Our team is focused on delivering impactful value by driving excellence.

Our operations team, made up of reliability data analysts, technical specialists, field service personnel, and data scientists, cohesively work together to provide unparalleled results to our customers. When you work with Pinnacle, you can be confident that you’ll have a team of dedicated subject matter experts that will work tirelessly to provide value. Our network of reliability experts will equip you and your team with the tools and strategies you need to make smart, strategic reliability decisions for your facility.

Global Reach

With offices in Pasadena, TX; Chicago, IL; Sacramento, CA; Rotterdam, The Netherlands; and Muscat, Oman; our team is structured to serve our customers in the best possible way. One of our objectives with each of our projects is to have an onsite personnel presence to better manage interfacing between the home office and customers’ facilities and ensure project success. Our Pasadena, TX office is our main base of operations – housing project teams, our Technology and Research & Development groups, and subject matter experts.

Meet Some of Our Team

See how we’re living our vision of making the world reliable through our values of making an impact, delivering excellence, and prioritizing growth, and discovering innovations for the industry with Quantitative Reliability Optimization.

Serving Our Customers to Make the World Reliable

Our operations are focused on the customer. That’s why each customer is assigned a partner that manages their entire experience on each project, from sales to kickoff meetings and status updates to relationship management.

Greg Alvarado

Partner

Kevin Birkby

Partner

Lewis Makin

Partner

Michael Wallace

Partner

Milea Cosby

Partner

See Our Company Leadership

What is Data-Driven Reliability?

Ensuring Success Across All Reliability Focus Areas

Making Reliability Technology Work

What is Quantitative Reliability Optimization (QRO)?

Our team is focused on delivering impactful value by driving excellence.

Read More

Read More

Global Reach

Meet Some of Our Team

Ryan Griffin, Senior Project Manager

Meghana Cherukuri, Senior Project Manager

Niko Kolmodin, Senior Project Manager

See how we’re living our vision of making the world reliable through our values of making an impact, delivering excellence, and prioritizing growth, and discovering innovations for the industry with Quantitative Reliability Optimization.

Serving Our Customers to Make the World Reliable

Greg Alvarado

Kevin Birkby

Lewis Makin

Michael Wallace

Milea Cosby

View Case Studies

Case Study: Improvements in a Piping Program Yield a 3X ROI

Case Study: Image Analytics Proof of Concept Results in External Visual Inspection Planning and Execution Efficiencies

Case Study: US Petrochemical Facility Sees a 62% Reduction in Loss of Primary Containment Failures Over Seven Years with Mechanical Integrity Program

Case Study: Leading Fertilizer Manufacturer Leverages APM Software Migration to Improve MI Program Performance and Meet Compliance

Case Study: Supermajor Uses QRO to Predict 94.22% Availability and Associated HSE Risk, Using Model to Drive Benefit-to-Cost Design and Maintenance Optimization

Case Study: North American Specialty Chemical Facility Leverages GE APM Upgrade to Drive Reliability Culture Change

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