Quantified Value, Delivered.

Our solutions focus on delivering measurable value, which is why we measure the impact of everything we partner with you on. If we can’t quantify a solutions impact, we won’t do it.

From technology assessments and compliance audits to full reliability program implementations and beyond:

Pinnacle is your reliability easy button.


Data is the foundation of any successful program, and assessments, audits, and benchmarks are the first step to becoming a better reliability performer. We help our customers identify opportunities across their reliability, inspection, and maintenance programs and create a roadmap to success. Once opportunities have been identified and roadmaps have been created, we help to create specific value cases around each project, showing our customers exactly where they can find the biggest return on their investment. At Pinnacle, we believe that sharing data and insights is the best way to drive the industry forward.

Check out our insights >


Whether our customers need help choosing the right software for their facility, implementing the software, or building technology to enable data-driven reliability, we have a team dedicated to doing so. From digital plant and connected worker to early failure detection, risk modeling, and inspection and maintenance management, we help our customers to not only see their data like never before, but also use their data to drive the best activities and decisions.

See how we’re driving technology forward >


Different challenges require different solutions. We bring the horsepower and expertise to set up and run the right reliability programs. From defining a roadmap to identifying and implementing reliability improvement activities to ongoing support, we provide our customers with a holistic solution for their programs.

Reliability Technology Success

Ensuring the right technology is selected, implemented, and maintained
  • Technology Selection
  • System and Data Architecture
  • Technology Health Assessment
  • Installation and configuration
  • Upgrades
  • Software Integration
  • User Adoption and Training
  • Hosting

Data and Document Foundations

Ensuring critical data and documents are organized and maintained
  • Master Data Hierarchy Development
  • Master Asset List Validation
  • Document Scanning, Digitization and Control
  • Datamining and Data Cleansing
  • AutoCAD Support (2D and 3D Models)
  • Systemization and Circuitization
  • Compliance, Safety, and Reliability Program Procedure Development

Asset Condition Monitoring

Effectively and efficiently collecting the right asset condition data at the right frequency
  • Non-Destructive Examination: MFE, UT, AUT, GWT, MT, FFE, EC, PEC, RFT, NFT, IRIS, UTT, TOFD, Phased Array
  • API Visual Inspections: API510/570/653, NACE, Vendor
  • Rope Access
  • Vibration
  • Thermography
  • Drone Image Capture
  • Robotic Inspection
  • Permanent Asset Sensor Monitoring (Thickness and Vibration)
  • Anomaly Detection and Predictive Failure Monitoring
  • Positive Material Identification
  • Integrity and Reliability Threat Monitoring

Asset Performance and Risk Modeling

Utilizing the best reliability models to drive the best activities and decisions, from design to end of life
  • Failure Modes and Effects Analysis (FMEA)
  • Damage and Corrosion Analysis and Model
  • Integrity /Reliability Operating Windows (IOWS/ROWs)
  • Risk-Based Inspection Analysis (API580/581)
  • Reliability Availability Maintainability Studies (RAM)
  • Reliability Centered Design (RCD)
  • Criticality Analysis
  • Reliability Centered Maintenance (RCM)
  • Spare Parts Optimization
  • Condition Monitoring location (CML) assignment and optimization
  • Safety Analysis
  • Turnaround Inspection Strategies and Real-Time Evergreening

Program Management and Decision Support

Sustaining reliability performance with holistic management and evergreening services
  • Compliance and Safety Management
  • Inspection Testing and Planning Management
  • Preventive Maintenance Task Management
  • Key Performance Indicator (KPI) Dashboard Development and Management
  • Operations and Maintenance Management
  • Reliability and Mechanical Integrity Program Processes and Workflow Development
  • Reliability and Mechanical Integrity Organization Development
  • Process Operations / Process Operability
  • Operator Routine Duties
  • Maintenance Management and Training
  • Operator Training and Oversight
  • Staff Augmentation Services
  • Risk Model and Asset Strategy Evergreening
  • IOW/ROW Decision Support
  • Design Calculations, Remaining Life Calculations, and Fitness for Service (Level I/II/III)
  • Root Cause Analysis/Failure Analysis
  • Bad Actor Management