Pasadena, TX – September 11, 2019

Pinnacle’s Solutions Analyst, Laura Hudson, and CEO & Founder of Collaborative Strategies Consulting Inc., Bob Donaldson, are scheduled to present at the Water Environment Federation’s Technical Exhibition & Conference (WEFTEC 2019) in Chicago, Illinois on September 23rd. Better Managing Human Assets for Improved Plant Performance will be presented in room S505a from 4:00-4:30pm CDT.  Save the presentation to your schedule on the official WEFTEC app or save it directly to your calendar here!

In addition, we invite you to stop by booth #8217 in the exhibition hall to grab a cup of coffee with additional members of our water and waste water team including Partner, Paul Hughes, Director of Reliability, Alan Rasmussen, and Principal Reliability Consultant, Ralph Stevens. To learn more about the conference and exhibition, click here.

About the Presentation

There is a lot of attention being given to asset management in our industry. We have crumbling infrastructure, aging facilities, and poorly maintained equipment, as well as changing influent conditions. Bring these together and there is a perfect storm of problems requiring strong management solutions. We are also in the midst of a mass exodus of senior talent at many facilities as operators retire and leave no one to train their replacements. There is a knowledge gap between the outgoing ‘silver tsunami’ and the incoming freshman class, and much of that knowledge is lost before it can be captured by our automated systems.

What we need is a better way to manage our facilities through finding better ways of managing and training our people. No asset management program can succeed in delivering on its promises if staff are presumed to just be warm bodies who will go along with whatever new program is built around them. In order to get value out of asset management plans, condition based monitoring, and smart machines, we need to make sure we are investing in the cultural change necessary to make those things function effectively. We look forward to having you join us at WEFTEC as we discuss ways in which you can better manage human assets for plant performance.

About the Presenters

Laura Hudson

As a Solutions Analyst for Pinnacle, Laura Hudson supports Pinnacle’s Solutions Department in developing solutions for a wide range of clients. She assists with content development, business development strategies, proposal writing and editing, and client contacts. In addition, for client projects, she provides data collection, review, evaluation, and updates to Standard Operating Procedures, Operations and Maintenance manuals, Emergency Response Plans, and other facility documentation as needed.

Laura’s extensive experience is the result of working with water and wastewater clients during the past nine years, as well as working as a marketing professional for more than ten years, including internship during her graduate studies.

Laura is a member of the American Water Works Association (AWWA) and the Water Environment Federation (WEF). She acquired her Certified Reliability Leadership Certificate in April 2018 from the Association of Asset Management Professionals.

Robert Donaldson

With 30 years in Leadership positions working with a variety of groups, Bob Donaldson has developed a metric for behaviors that change the way your staff works together, improving their efficiency and group identity, as well as general well-being. He shares his knowledge at conferences around the country, such AWWA ACE, WEFTEC, and more. A Grade V California Wastewater treatment operator, Bob knows how important leaderships, alignment, and investment in staff are to achieving facility goals. Bob is a master collaborator and problem solver who brings positive collaborative change to a variety of mission-oriented teams desiring diverse outcomes.

About Pinnacle’s Water & Wastewater Services

Shrinking budgets, stricter regulatory compliance, and aging infrastructure and staff are some of the most pressing challenges faced by many water and wastewater agencies today. Pinnacle’s goal is to help facilities tackle core challenges with an integrated, reliability-centered approach. Implementing proven asset management programs can increase the reliability of aging equipment, minimize risk, and optimize Operations and Maintenance (O&M) costs while also improving O&M standards and overall performance. To learn more about our water & wastewater services, click here.